What is Snapchat?

How Does Snapchat Work?

Snapchat is a communications service designed for people age 13 and over.

It offers a fast, fun way to communicate visually with friends and family, to share the moment in the moment, and help people feel together even if they’re physically far apart. Snapchat isn’t intended to be a place to meet strangers, or to share ideas or information with huge groups of people. Snapchat’s core features – like opening to a camera instead of a newsfeed, and messages that delete by default – promote authenticity and joy, and are why many students choose Snapchat to communicate with friends.

Snapchat for Schools

Students on Snapchat have the option to join their School Community, a cohort that teens can join to connect with their classmates. Once they join their School Community, they can more easily identify friends and classmates to connect with, see Stories from fellow students in their School Community Story, and organize around common interests – extracurricular activities, study groups, sports teams, and more. 

Snapchat uses a variety of indicators to try to limit group membership to people who attend the same school. Once a Snapchatter has joined a School Community, they’ll gain a special badge on their profile that tells others what Community they’re a part of. Communities help young people connect with people they know in real life, and Community badges let them know that they’re talking to someone who goes to their school. 

To make sure that classmates are using their School Community appropriately, we enforce our Community Guidelines strictly against all group members, and may pause posting in the School Community story if we see a number of violations.

Messaging on Snapchat

Messages on Snapchat delete by default to reflect the lightness and spontaneity of real life conversations between friends. Like prior generations who have enjoyed the privacy afforded by phone calls, which aren’t recorded, millions of teens use our service to convey their full range of emotions without permanence.

This allows teens to share more than just the picture perfect, made-for-social media moments. With Snapchat, teens share the good and the bad, the ups and the downs, helping them grow closer to their friends. 

Even though messages on Snapchat delete by default, we let everyone know that images and videos can be saved or screenshot by the recipient. When we take action on illegal or potentially harmful content, we also retain that content for an extended period, which allows us to support law enforcement in their investigations and help hold bad actors accountable.

In addition to providing easy-to-use tools to allow Snapchatters to report potentially violative or concerning content to us, we use proactive detection tools to help ensure public content complies with our guidelines, and human moderators review all public content before it can be recommended for distribution to a wide audience.

Safety at Snap

See how we help keep teens safe on Snapchat.